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Old 03-23-2009, 12:55 PM   #1
fastblkrex
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Thumbs down Arai Helmets Phone Number

Does anyone have a number for them? Their website doesn't have one and I emailing them a few times with no result. For some quality helmets their customer service sucks
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Old 03-23-2009, 01:09 PM   #2
1k8gxr
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If you go the website araiamericas.com and create and account, you can fill out a service ticket. When I dropped my Hayes rep. last year they got back in less than 12 hours. Sorted out and got me the parts I needed all while they were moving office locations. Hope this helps.
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Old 03-23-2009, 01:17 PM   #3
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all i could find, hope it helps

Arai Americas (ARAIAMERICAS-DOM)
P.O. Box 9485
Daytona Beach, FL 32120
US

Domain Name: ARAIAMERICAS.COM

Administrative Contact:
Weston, Roger (17336129I) arai@xecu.net
P O Box 9485
Daytona, FL 32120
US
386-441-8500

Technical Contact:
Hudepohl, Robert (RH3882) Vinc@CONCENTRIC.NET
Velocity, Inc.
78D S TWIN VALLEY RD
ELVERSON, PA 19520-9334
US
610-286-7366 fax: 610-286-7367
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Old 03-23-2009, 01:54 PM   #4
fastblkrex
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Quote:
Originally Posted by 1k8gxr View Post
If you go the website araiamericas.com and create and account, you can fill out a service ticket. When I dropped my Hayes rep. last year they got back in less than 12 hours. Sorted out and got me the parts I needed all while they were moving office locations. Hope this helps.
Sorry that is what I meant by emailing them twice...I have sent 2 service tickets in and no responce. I don't know what is up with them, because I have never had this much trouble before.

Thanks JohnPaulGixxer, hopefully one of their numbers will work.
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Old 03-23-2009, 01:59 PM   #5
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Originally Posted by fastblkrex View Post
Thanks JohnPaulGixxer, hopefully one of their numbers will work.
no prob man, i did call the first phone# and got a human voice...good luck
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Old 03-23-2009, 03:12 PM   #6
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they where out at the ama races this weekend doing repairs and serving helmets
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Old 03-23-2009, 03:17 PM   #7
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Originally Posted by Lyte- View Post
they where out at the ama races this weekend doing repairs and serving helmets
serving helmets?

never tried it, do you take the liner out or just dip it in sauce and chase it with a beer


...j/k
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Old 03-23-2009, 03:32 PM   #8
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servicing helmets give me a break you know I am medicated damnit!
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Old 03-23-2009, 03:37 PM   #9
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Here is the number I use 610 837 4210. I love there customer service, go figure.
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Old 03-23-2009, 04:15 PM   #10
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Quote:
Originally Posted by gixxerfool View Post
Here is the number I use 610 837 4210. I love there customer service, go figure.
Called them and got everything fixed...as long as they do it right this time They ordered the part that I needed and cancelled the online order.

Apparently there has been some problems with their online store, so if anyone else has ordered in the last month, you may want to contact them to see if they even got your order.
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