PayPal Issue - GSXR.com
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post #1 of 10 (permalink) Old 02-16-2019, 01:00 PM Thread Starter
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PayPal Issue

fyi a few minutes ago I tried to pay the $40 Lifetime subscription to help support the site but PayPal said it can't complete transaction and gave instruction to return to vendor to choose another way to pay. They didn't say what the problem is.
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post #2 of 10 (permalink) Old 02-17-2019, 05:46 PM Thread Starter
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Tried it again today, still gives the same message and won't process the transaction.
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post #3 of 10 (permalink) Old 02-19-2019, 08:38 AM
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Hello there,

Can you grab me a screenshot of the error you're encountering?
Also, what browser/device are you using?
Are you paying using Paypal or by entering your debit/visa?

Ed
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post #4 of 10 (permalink) Old 02-19-2019, 03:00 PM Thread Starter
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Quote:
Originally Posted by admin View Post
Hello there,

Can you grab me a screenshot of the error you're encountering?
Also, what browser/device are you using?
Are you paying using Paypal or by entering your debit/visa?

Ed
Hello admin,

Screenshot attached. Browser is Firefox on a Windows 10 PC. After clicking the "Order Using PayPal" button on gsxr.com and then signed in to PayPal, I am selecting my linked bank account to pay from.
Attached Thumbnails
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post #5 of 10 (permalink) Old 02-20-2019, 08:57 AM
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Thanks, I've reported this to our tech team. I'll update you as soon as we hear back from them.

Niall
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post #6 of 10 (permalink) Old 02-25-2019, 12:37 PM
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Quote:
Originally Posted by HydeWhyte View Post
Hello admin,

Screenshot attached. Browser is Firefox on a Windows 10 PC. After clicking the "Order Using PayPal" button on gsxr.com and then signed in to PayPal, I am selecting my linked bank account to pay from.


Click image for larger version

Name:	Screen Shot 2019-02-25 at 15.36.33.jpg
Views:	10
Size:	12.6 KB
ID:	287133

you never got to the part where you had to log into paypal and select which payment you want to use?

Lee

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post #7 of 10 (permalink) Old 02-25-2019, 01:46 PM Thread Starter
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Quote:
Originally Posted by admin View Post
Attachment 287133

you never got to the part where you had to log into paypal and select which payment you want to use?

Lee
Yes I logged into paypal then selected my bank account to pay from (it has adequate funds). When I click to pay, it shows the message in the screenshot I posted.
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post #8 of 10 (permalink) Old 02-26-2019, 07:40 AM
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Hello there,

Thanks for the info.
I will pass it to the techs to see if we can get any more updates on this.

Sorry for the inconvenience,

Ed
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post #9 of 10 (permalink) Old 03-17-2019, 12:13 AM Thread Starter
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Quote:
Originally Posted by admin View Post
Hello there,

Thanks for the info.
I will pass it to the techs to see if we can get any more updates on this.

Sorry for the inconvenience,

Ed
Looks like the prob was on my end; linked up a credit card with PayPal & it worked first try with that. Still don't know why it wouldn't take with my linked bank account.

I know some things about some things but I don't know jack about a whole lot more.
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post #10 of 10 (permalink) Old 03-18-2019, 11:09 AM
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Glad you were able to get it figured out. Let us know if you need help with anything else.

Niall
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