Well put Sir, well put!
I think thats is the right time to solve the problem with you,
first I am so sorry about the replacement delay, and I have already explained to you what happening with our old supplier and they donot sell us any replacement since we selling the street fairing mostly and donot have much support on the fiberglass fairing before . for instance they made us a huge hard time.
I am not trying to give any excuse, and you already got the refund plus the the 85 US gesture of apology for the mistake of the wrong undertail color. ( requested by you)
and you have also requested a front fender and we also cooperate with you and send it to you by our cost and free of charge since we made you wait that long, and please kindly wait the front fender painting finished and we can send you all the parts together!
here is the photos of your first two replacement and we are waiting for the paint job finish for the fender and send to you together,
the under tail already painted in silver color now since we have few days holiday and thats why I wasn't in the office send you the photos, I apologize for this
Please forgive and we have keep communicate with you and just the factory did not send us the piece only, we already try the best and try to cooperate with you, replacement, refund, and 85 US gesture of apology for the mistake of the wrong undertail color. + a Free replacement of the front fender, those requested by you and we also send it to you together by our cost,
if our customer services like that worst and we have already ignore you for long time! we will not provide you any refund, replacement, free fender and the 85 US gesture of apology, and still discuss and explain the whole situation with you,
and none of above we will do, maybe some people not agree my point of view,but I really hope ppl can give us a little break to solve the problem with him .