Join Date: Mar 2013
Location: In the twisties around Hendersonville, NC
Sorry, but I can't offer you much empathy.
I'm assuming that you chose to only wear the helmet for 3 minutes in the store before buying it. Next time, put it on and wear it around the store for 30 minutes.
I don't know how long you have been riding, but you don't need to be on the bike to check helmet fit.
Maybe the only fault of CycleGear is not training their salespeople better on proper helmet fit. If you go to an Arai dealer with a correctly trained tech, you will be amazed at the effort they go to get you the proper fit. The last time I was at my local dealer, the guy spent over 1/2 hour making sure I had the right model, shape and padding in the helmet.
I'm guessing that you have the same problem I have, a long oval shaped head. I've only found a few helmets that fit me well. And yes, I've been to my local Cyclegear, tried on a few helmets and knew within minutes the shape would not work. They all had a lot of pressure on my forehead. (more round shape)
I'm guessing since you wore the helmet they could not even re-sell it as used.
I suggest you ask the store manager to give you a discount on a replacement helmet, if you find one that fits, and sell your almost new helmet on craigslist. At least you'll minimize your loss.
As you mentioned "It's Safety Equipment that protects you while your out there riding." Next time resist the impulse of carbon bling and make sure it fits.
"Riding well is difficult, riding poorly is easy and painful."
If you think reading is tricky, how the hell are you going to follow troubleshooting directions?
- Nick Ienatsch
"We're all here because we're not all there" - Guy Favron on Gold Rush