So I have been trying to wait until Auctmarts sent me the parts that they owe me, but at this point it isn't looking like I will EVER receive them. Here's the story....
November 23 I contacted Auctmarts regarding some race fairings, and was promptly answered. I asked about exhaust fitment with the kit and was assured there would be no issues(which was not the case). I purchase the kit and receive it with no issues about a month later.
It's important to note here that they produced, painted, and shipped a whole kit in a month.
I Strip the bike down and start fitting the kit and notice that the undertail is cracked, the tank cover doesn't fit, and the belly pan doesn't fit bc of the exhaust. I notify them of these issues, and it takes days and days to get a response. I was told that race fairings don't fit perfect, that I have to make them fit. I send them a video of the issues and showed them how their website says if they send parts that don't fit they will replace them. So finally someone agreed to send me some replacement parts, if I would agree to send them $30 of the $50 refund they gave me for my problems.
This is in January........Jan 28 rolls around and I inquire about my parts and whether or not I'd have them by March 1st. I was told days later that I would def have them then. Well today is March 29, and I still don't have parts. I told them how I cannot understand what the problem could be, and they replied "sometime things happen, and we had 10 days off for new year" Ok so what about the 50 other days?!?!
I was then told on March 11th that I'd have tracking info next week! Two weeks goes by and my emails are ignored, until yesterday I get one that says we are sorry but we're having problems with our fiberglass factory, please give us one more week!!!!!!!!!!!!! You gotta be kidding me!!!!!! They had since January to get me one undertail, and they still don't have it, but think it's ok to tell me that I'll have tracking in a few days.......So long story short here people, if you are in the market for a track/race kit, buy it from anywhere else but Auctmarts!!! Learn from my mistake. I tried to save some money, and received a kit that I don't even think is fiberglass bc it's cracks way too easily, and I can't get a replacement part within a 3 month period!! Place is a joke!!!
If anyone would like to see the emails to prove my story I'll gladly forward the plethora of shit to you.
Ridiculous!!!:damn:
November 23 I contacted Auctmarts regarding some race fairings, and was promptly answered. I asked about exhaust fitment with the kit and was assured there would be no issues(which was not the case). I purchase the kit and receive it with no issues about a month later.
It's important to note here that they produced, painted, and shipped a whole kit in a month.
I Strip the bike down and start fitting the kit and notice that the undertail is cracked, the tank cover doesn't fit, and the belly pan doesn't fit bc of the exhaust. I notify them of these issues, and it takes days and days to get a response. I was told that race fairings don't fit perfect, that I have to make them fit. I send them a video of the issues and showed them how their website says if they send parts that don't fit they will replace them. So finally someone agreed to send me some replacement parts, if I would agree to send them $30 of the $50 refund they gave me for my problems.
This is in January........Jan 28 rolls around and I inquire about my parts and whether or not I'd have them by March 1st. I was told days later that I would def have them then. Well today is March 29, and I still don't have parts. I told them how I cannot understand what the problem could be, and they replied "sometime things happen, and we had 10 days off for new year" Ok so what about the 50 other days?!?!
I was then told on March 11th that I'd have tracking info next week! Two weeks goes by and my emails are ignored, until yesterday I get one that says we are sorry but we're having problems with our fiberglass factory, please give us one more week!!!!!!!!!!!!! You gotta be kidding me!!!!!! They had since January to get me one undertail, and they still don't have it, but think it's ok to tell me that I'll have tracking in a few days.......So long story short here people, if you are in the market for a track/race kit, buy it from anywhere else but Auctmarts!!! Learn from my mistake. I tried to save some money, and received a kit that I don't even think is fiberglass bc it's cracks way too easily, and I can't get a replacement part within a 3 month period!! Place is a joke!!!
If anyone would like to see the emails to prove my story I'll gladly forward the plethora of shit to you.
Ridiculous!!!:damn: